Privacy Policy

1. Information We Collect

We may collect personal details such as your name, email, phone number, company name, IP address, and any information you voluntarily submit when you:

• Contact us for a quote
• Create an account or log in
• Submit a print order or request
• Interact with our QR services or upload files

We may also collect device identifiers, browser type, operating system, and usage activity for performance and security purposes.

2. How We Use Your Information

• To fulfill orders and provide services
• To improve website functionality and user experience
• To send important service updates, offers, and support communications
• To detect and prevent fraud or abuse
• To comply with legal obligations and protect our rights

3. Data Sharing and Storage

We store data securely using encryption, firewalls, and access controls. We never sell your data. Information may be shared with trusted vendors (e.g., hosting, analytics, payment processors) under strict confidentiality and data protection agreements.

4. Cookies and Tracking

We use cookies, beacons, and device identifiers to personalize your experience and track analytics. You can manage your preferences through your browser settings.

5. Location and Device Data

We may collect anonymized location data to enhance our services. Real-time geographic location data may be used but is not linked to your identity. This collection is only with your explicit consent.

6. Ad Tracking

We may work with ad providers who collect anonymous usage data to deliver relevant content. This data is not linked to your identity and can be opted out of via browser settings or tools like AdChoices.

7. Access and Deletion

• You may access or delete your personal data at any time via your account settings or by contacting us directly.
• We may retain data as long as necessary for business operations or legal compliance.

8. Sharing and Vendors

We may share personal data with verified vendors or contractors to help us deliver services. These partners are contractually required to protect your data and use it only for agreed-upon purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All mobile opt-in data remains confidential and is never sold or distributed.

9. SMS Text Messaging

By providing your mobile number, you consent to receive SMS/MMS messages from SwiftGraphix regarding orders, updates, or promotions. Message frequency: up to 4 per month. Message and data rates may apply.

• You can opt out anytime by texting STOP.
• Text HELP for assistance.
• Carriers are not liable for delayed or undelivered messages.
• We do not share your mobile number with third parties without your consent.

10. Children’s Privacy

We do not knowingly collect or solicit personal data from anyone under the age of 13. If you believe a child has provided personal data to us without parental consent, please contact us immediately.

11. Special Circumstances

We may disclose personal data if required by law, court order, or to protect our legal rights. Disclosure may also occur in business transfers such as a merger or acquisition.

12. Changes to This Policy

This policy may be updated periodically. The latest version will always be available on our website with the revised effective date.

13. Contact

If you have questions or concerns about this Privacy Policy, please contact us at [email protected].

Effective Date: March 25, 2025